Privacy Policy
Last updated: 25 September 2026
This policy explains how ILM O KHIDMAT ORGANIZATION (“we”, “us”) handles personal information shared through this website.
Information we collect
We collect only the information you choose to give us, such as your name, email address, phone number, city and message when you use a contact, volunteer, partnership or subscription form, or when you contact us by WhatsApp, phone or email.
How we use it
- To reply to your inquiry.
- To consider volunteer applications and partnership proposals.
- To send updates you have asked to receive.
- To keep records required for proper administration and legal compliance.
We do not sell or rent your personal information.
How form messages are delivered
When you submit a form, your details are sent by email from our website's server to the organization's inbox, where authorised team members read them. They are not stored in a database on the website.
WhatsApp and email
If you contact us by WhatsApp or email, your message is also handled by that service under its own privacy terms.
Cookies and analytics
This website does not use advertising cookies. If we add analytics in future, we will update this policy.
Beneficiary information
Information about people who receive assistance is treated with care and confidentiality. We publish personal stories or photographs of beneficiaries only with their consent.
Keeping and deleting information
We keep personal information only as long as needed for the purpose it was shared for, or as required by law. You can ask us to correct or delete information about you.
Contact
For privacy questions, email contact@ilmokhidmat.org or call 0300-9798983.